FAQs

How do I use the mask?

With the brush provided, apply a desired amount on the clean and dry face. Leave the mask on, sit back and enjoy for about 10-15 minutes until it is fully dry. Rinse off with luke-warm water or using a relatively wet-warm towel (Flawco Bamboo Towel) to remove the mask.

How often should I use this product?

We recommend customers with oily to combination skin to use 3-4 times a week for best results. For dry or sensitive skin, use up to 2 times a week for best results. Our face mask is great for sensitive skin and for all skin types.

Does this product treat acne?

Our product contains great ingredients that help to draw out all the pollutants, toxins and nasty oils that clog the pores. This will assist in the removal of pimples and acne.

What should I do if I experience breakouts after first use?

When our mask is effectively detoxifying the skin, in some case breakouts might occur. If you experience a few spots after the first use of our mask, don’t worry! This means it is working and doing what it supposed to do!

Are all the ingredients in Flawco Australian Blue Clay Mask vegan?

Our product is vegan friendly and also it is PETA approved.

Is Flawco based in Australia?

We are based in Perth, Australia. Flawco Australia is 100% Australian owned and our product is Made in Australia.

What is the shelf life of your products?

Our products have a typical shelf life of 24 months. We recommend our customers to store the product at room temperature or below as it will help the product to stay fresh for longer.

I’m pregnant! Is it safe to use the Flawco face mask?

Congratulations! Yes, our products are safe to use during pregnancy period. However, we do recommend seeking your GP’s advice if you have concerns.

Do you ship internationally?

Yes, we do ship international using DHL to deliver our parcels. DHL Tracking Number will be provided for each purchase.

How do I purchase wholesale?

To place a wholesale order, please email sales@flawco.com.au with “WHOLESALE INQUIRY’ in the subject line and a member of our wholesale team will get back to you as soon as possible.

Is it normal to feel a slight tingle?

It is completely normal to feel a slight tingle! This just means our active natural ingredients are working to detoxifying the toxins and unclogging your pores.